Contract Concierge – 04012025 – 03312028

Scope of Work available upon request     Effectively and efficiently respond to client contractor and visitor inquiries and service requests graciously assist all parties as needed Effectively manage package deliveries and ensure packages are being properly logged into package locker systemMonitor package delivery drivers Amazon DHL FedEx UPS USPS other and ensure packages are being correctly logged into package locker systemLog in overflow into package locker system effectively and efficientlyMaintain a high level of organization and cleanliness throughout package locker room and package overflow areaAssist residents in every way possible direct residents prospective residents vendors and guests to leasing andor maintenance staff when applicableEnforce client security safety and firelife safety rules procedures and protocolsHelp deter deflect detect investigate andor resolve all activity that could result in loss or liability for the customer including criminal incidents fire hazards and safety conditionsImmediately and appropriately respond to emergency situations according to specified protocols in most scenarios more likely than not contacting the leasing andor maintenance staff immediatelyComplete required reports logs and paperwork in a timely method that meets or exceeds account quality standardsImplement and adhere to all building and property management policies and procedures