Privacy Policy

Institutional Multifamily Partners LLC (“Company” or “we”) respects your privacy. This privacy policy (“Policy”) describes how we collect, use, and share your Information, as defined below, when you visit websites that are owned and operated by Company (collectively, the “Site”), contact us, or visit one of our properties. Please read this Policy carefully. By using the Site or visiting one of our properties, you agree to our collection, use, and sharing of your Information as described in this Policy.
This Site is controlled, operated, and administered by the Company from its offices within the United States. If you are accessing this Site from a location outside the United States, you acknowledge and consent to the collection, storage, processing, and transfer of your Information to our facilities in the United States and to any other parties with whom we share it as described in this Policy. Please note that privacy laws in the United States may not offer the same protections as the laws of other countries.

COLLECTION OF INFORMATION
Through your use of the Site or when you contact us or visit one of our properties (collectively, “Interactions”), we may collect “Information,” which is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your business or employer. We may collect the following categories of Information:

  • Personal or government identifiers, such as your first and last name, alias or previous name, business address, classification(s) of your business, and email address;
  • Device and online identifiers and related information, such as Internet Protocol address; account user name; cellular, mobile, or wireless number; unique device identifier and serial number; device information;
  • Internet, application, or network activity information, such as search history; clickstream/online website tracking information; data related to user activity, e.g., browser visits; cookies or other similar technologies;
  • Commercial information, such as the name of your business or employer, its address, and its contact information;
  • Geolocation data, such as current location, address, and location history; and
  • Communications, such as call logs, the content of text messages or emails that you send to us, message board or forum posts, poll or survey answers, reviews, or information you may share when you contact us with questions or feedback.

Information Provided by You
We collect the Information that you provide to us. If you choose to contact us, we may collect information such as your full name, telephone number, and email address. We will also collect any other information that you provide to us, such as your questions, comments, or feedback.

Information Automatically Collected
We may automatically collect the following types of information when you use the Site:

  • Usage Information: We collect certain information automatically through your use of the Site, such as which pages of the Site that you access, the frequency of access, and what you click on while on the Site.
  • Location Information: We may collect information about your location which may be determined from your IP address.
  • Device Information: We may collect information about the device you are using to access the Site, such as hardware model, operating system, application version number, browser, and other device attributes.
  • Mobile Device Information: In addition to the Device Information listed above, when you access the Site via a browser on your mobile device, we may also collect mobile network information, such as the unique device identifier assigned to that device, mobile carrier, operating system, and other device attributes.

Aggregate Information
We may collect statistical or aggregated information that does not directly identify a specific person, but is derived from your Information. For example, we may aggregate Information to calculate the percentage of Site visitors in a particular ZIP code.

SOURCES OF INFORMATION
We collect the Information described above from the following categories of sources:

  • Other parts of our business, including our parent companies, subsidiaries, and affiliates, some of which do not share our name or branding;
  • Our service providers, such as property management companies or website hosting providers.

USE AND DISCLOSURE OF INFORMATION
We use the Information that we collect for the following purposes:

  • To provide services that you request or fulfill our contractual obligations to you;
  • To communicate with you, such as notifying you about updates to the Site;
  • For specific purposes for which you provide consent, such as responding to your queries regarding the Company or agreements with the Company;
  • To provide customer service or technical support, such as contacting you in response to your inquiries, comments and suggestions or when otherwise necessary;
  • To debug, maintain, and improve our services, such as tracking use of the Site for internal market research or Site improvement; and
  • To protect the Company, its employees, or others, such as to detect security incidents or protect against malicious, deceptive, fraudulent, or illegal activities.

We disclose the following categories of information for our or our service providers’ operational purposes, or other notified purposes:

  • Personal or business identifiers
  • Device and online identifiers and related information
  • Internet, application, or network activity information
  • Commercial information
  • Professional or employment-related information
  • Geolocation data
  • Communications
  • Inferences drawn from Information

We may also disclose the following categories of information for commercial purposes (which may be “sales” in certain jurisdictions):

  • Personal or business identifiers
  • Device and online identifiers and related information
  • Internet, application, or network activity information
  • Commercial information
  • Professional or employment-related information
  • Geolocation data
  • Communications
  • Inferences drawn from Information

We may disclose this information, for the following purposes:

  • With our service providers or independent contractors: We may share information with other parties that help us perform functions and process your transactions.
  • Within our corporate family: We may share information with our affiliates, joint ventures, or other companies under common control with us, to the extent permitted by law.
  • If there is a change in corporate structure: We may share information in connection with a proposed or actual merger, acquisition, consolidation, change of control, or sale of all or a portion of our business or property or if we undergo bankruptcy or liquidation.
  • To prevent harm: We may share information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.
  • For legal purposes: We will share information where we are legally required to do so, such as in response to court orders or legal process; to establish, protect or exercise our legal rights; to defend against legal claims or demands; or to comply with applicable legal requirements.
  • For legitimate business purposes: We reserve the right to share information with other parties for our legitimate business purposes, to the extent permitted by law.
  • With your consent: We may request your permission to share your Information for a specific purpose. We will notify you and request consent before you provide the Information or before the Information you have already provided is shared for such purpose.
  • Without identifying you: We may share information in a manner that does not identify you. For example, we may share anonymous, aggregate information about your use of our Site and products with our service providers.

We may share Information with the following categories of third parties for valuable consideration (which may be “sales” in some jurisdictions):

  • Members of our corporate family, including our affiliates and joint venture development partners
  • Service providers, such as marketing providers and analytics companies
  • Management companies

We do not engage in these disclosures for Information of minors under age 16 without affirmative authorization.

PROTECTION OF INFORMATION
The security of your Information is important to us. We maintain reasonable physical, technical and administrative security measures to protect and limit access to your Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially-acceptable means to protect your Information, we cannot guarantee its absolute security.

USE OF COOKIES
We may directly or through our third-party service providers collect information through “cookies.” Cookies are small strings of text sent by our Site to your browser and then stored by your browser on your device’s hard drive. Cookies help us understand how you use our Site and other linked sites so that we can personalize and improve your experience on our Site. Most Web browsers automatically accept cookies, but you may change your browser settings so it won’t accept cookies. In order to create a profile on our Site, you must have your cookies turned on.

The Site does not respond to “Do Not Track” signals sent by Internet browsers.

THIRD-PARTY INFORMATION COLLECTION
Some content or applications on the Site may be provided by third parties, including advertisers, ad networks and servers, analytics companies, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your Information or they may collect information, including Information, about your online activities over time and across different sites and other online services. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions, you should contact the responsible provider directly. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site.

One of the third-party services the Site uses is Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how individuals use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity, and providing other services relating to Site activity. We have also enabled additional Google Analytics Advertising Features, including Remarketing with Google Analytics. Remarketing with Google Analytics uses the Google Analytics and/or a third party cookie to serve advertisements to you across the Internet based on your visit to our Site. For more information about how Google collects and uses information, visit www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time. To opt out of being tracked by Google Analytics across all sites visit: http://tools.google.com/dlpage/gaoptout.

CHILDREN
The Site is not directed to, nor do we knowingly collect information from, children under 13 years of age. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us using the contact information listed below.

CONSENT AND CHANGES TO THE POLICY
By using this Site and providing us with Information, you have consented to our contacting you by email to provide you with information relating to your inquiry. You may opt out of any future commercial email messages from us by choosing the link with instructions on how to remove yourself from our email list.
We reserve the right, at any time, to make changes to this Policy. Please check this page periodically for the most recent version of this Policy. Unless otherwise stated, any changes will be effective immediately upon posting to the Site. Your continued use of this Site after any changes have been made will constitute acceptance of the revised Policy.

Should you have other questions or concerns about this Policy, please send us an email at rcp@gid.com or mail us at 125 High St., High Street Tower, 27th Floor, Boston, MA 02110.

Please note: Only inquires regarding this Policy can be answered at this email address or mailing address.